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laws. By accessing and browsing this Site,
you accept, without limitation or qualification,
these Terms and Conditions and acknowledge
that any other agreements between you and
Sandoz AG are superseded and of no force
or effect. Terms and Conditions
You may download, display or print
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AG.
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Sandoz
WEBSITE PRIVACY POLICY
1.
Pledge on Privacy
The term "personal data" as used
in this Policy refers to information such
as your name, birth date, e-mail address
or mailing address, that can be used to
identify you. Sandoz will not process your
personal data without your consent. In processing
your personal data, we pledge to fully comply
with internationally recognized standards
of privacy protection. In so doing, we ensure
compliance by our staff with strict standards
of security and confidentiality. The next
sections explain how and when we collect
personal data from you.
2.
Intended Use of Personal Data
Most of our services do not require any
form of registration, allowing you to visit
our site without telling us who you are.
However, some services may require registration.
When you register with us, you may need
to complete certain fields (some are required
and some are optional), as well as choose
a user name and password. In these situations,
if you choose to withhold any personal data
requested by us, it may not be possible
for you to gain access to certain parts
of the site and for us to respond to your
query. Sandoz processes personal data for
specific and limited purposes which we inform
you about when we ask you for information.
For example, we may collect and use personal
data to provide you with products or services,
to bill you for products and services you
request, to market products and services
which we think may be if interest to you,
or to communicate with you for other purposes.
Information you send to our customer service
department is used only to help resolve
your problem and is otherwise kept private.
Sandoz keeps your data only for as long
as is reasonably needed for such purposes
and in accordance with any applicable legal
or ethical reporting or documentation retention
requirements.
3.
Non-Disclosure of Information
Sandoz will not sell, share, or otherwise
distribute your personal data to third parties
outside the Sandoz group. However, personal
data may occasionally be transferred to
third parties who act for or on behalf of
Sandoz, or in connection with the business
of Sandoz, for further processing in accordance
with the purpose(s) for which the data were
originally collected. Where disclosure of
personal data to a third party is likely
or necessary for whatever reason, Sandoz
will, wherever possible, endeavor to ensure
that the disclosure and intended use of
the data are clearly indicated. Such third
parties may operate different privacy policies.
However, we endeavor to ensure that such
third parties provide the same level of
protection as Sandoz and, where appropriate,
we will contractually require them to process
data transferred only for the purposes expressly
authorized by Sandoz. We will not share
with third parties any data about you that
is sensitive (e.g., medical information)
in the absence of your prior and explicit
consent. Your consent may always be revoked
at a later date. If consent is revoked Sandoz
may not be able to carry out certain requests
made by you. Sandoz will, where practicable,
inform third parties to whom your data have
been transferred of your withdrawal of consent.
4.
Right of Access
You have the right to access and update
your personal data or to require their deletion.
We endeavor to ensure that personal data
are up-to-date, accurate, and complete.
If you wish to access or correct your personal
data held by us, please contact the webmaster.
Your requests will be dealt with in a prompt
and proper manner. No charge will be levied
for complying with a correction request,
however, for all other requests Sandoz may
charge a small fee to cover its costs. Requests
to delete personal data will be subject
to any applicable legal and ethical reporting
or document filing or retention obligations
imposed on Sandoz.
5.
Security and Confidentiality
To ensure the security and confidentiality
of personal data that Sandoz collects on-line,
Sandoz uses data networks protected, inter
alia, by industry standard firewall and
password protection. Access to personal
data is restricted to those employees who
have a need to use the data and who have
been trained to handle such data properly
and observe strict standards of confidentiality.
If an employee breaches our policies and
procedures he/she will be disciplined accordingly.
Staff compliance with our policies and procedures
is regularly audited and reviewed. While
we cannot guarantee against any loss, misuse
or alteration to data, we try to prevent
such unfortunate occurrences.
6.
Data Transfer Abroad
Sandoz is a global enterprise and has databases
in different jurisdictions. Sandoz may transfer
your data to one of its databases outside
your country of domicile. If the level of
privacy protection in a country does not
comply with recognized international standards,
we will ensure that data transfers to Sandoz
databases in that country are adequately
protected and that the transfer of data
to third parties in such countries will
not occur unless we obtain your express
consent to such transfer in advance.
7.
Anonymous Data and "Cookies"
Most of the information that Sandoz collects
from its website(s) is anonymous information,
such as the pages you visit and searches
you perform. When you visit our website
we do not collect any personal data from
you unless otherwise authorized by you.
Anonymous information is processed by Sandoz
to help improve the contents of the site
and to compile aggregate statistics about
individuals using our site for internal,
market research purposes. In so doing, Sandoz
may install "cookies" that collect
the first level domain name of the user
(e.g., "bigmail.com" from an e-mail
address of "john@bigmail.com")
and the date and time of access. "Cookies"
by themselves cannot be used to discover
the identity of the user. A "cookie"
is a small piece of information which is
sent to your browser and stored on your
computer's hard drive. Cookies do not damage
your computer. You can set your browser
to notify you when you receive a "cookie",
this will enable you to decide if you want
to accept it or not.
8.
Spamming
Sandoz does not condone "spamming".
Spamming is defined as sending unsolicited
e-mails, usually of a commercial nature,
in large numbers and repeatedly to individuals
with whom the sender has had no previous
contact or who have declined to receive
such communications. In contrast, where
Sandoz believes that certain product, health,
or other information is of importance to
you it reserves the right to inform you
by e-mail whilst giving you the choice of
opting out of such service.
9.
Personal Information and Children
Sandoz will not knowingly collect, use or
disclose personal data from a minor under
the age of 13, without obtaining prior consent
from a person with parental responsibility
(e.g., a parent or guardian) through direct
off-line contact. We will provide the parent
with (i) notice of the specific types of
personal data being collected from the minor,
and (ii) the opportunity to object to any
further collection, use, or storage of such
information. Sandoz abides by the Children's
Online Privacy Protection Act in the U.S.
and respect similar laws designed to protect
children found in other countries.
10.
Links to Other Sites
This Privacy Policy applies only to Sandoz'
websites to the exclusion of third party
websites. Sandoz may provide links to other
websites which we believe may be of interest
to our visitors. We aim to ensure that such
websites are of the highest standard. However,
due to the nature of the World Wide Web,
Sandoz cannot guarantee the standards of
every website link it provides or be responsible
for the contents of non-Sandoz sites.
11.
Contact Sandoz
If you have any queries or complaints about
our compliance with this Privacy Policy,
or if you would like to make any recommendations
or comments to improve the quality of our
Privacy Policy, please contact the webmaster.
This privacy policy is effective as of January
1, 2001. We aim to constantly improve the
tools available to you to manage the data
that you provide to us. Please refer to
this page from time to time to review these
and other new features.
